As a result of two (2) customer reports, we have identified a set of Aro Home Devices which are subject to overheating, which may cause damage to your phone. We have confirmed that your device is part of this group. We will be replacing all units included in this group, including yours. In the meantime, it is important that you do not use your current Aro unit and immediately unplug it from the wall.
Please verify your current address by clicking the button below and we will arrange delivery of a new unit and a pre-paid return label immediately.
Due to the temporary disruption in your membership, we will credit your account with a free month of access when we receive your return.
We apologize for this disruption, and please let us know if you have any questions or would like to discuss in greater detail. A more formal notice will follow within the next 14 days.
The Aro Team